Privacy Policy

Effective Date: April 1, 2026  |  Version 1.1 (April 11, 2026)

Douce AI LLC ("Douce AI", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and other digital products and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide when using our Services, including:

  • Contact information — such as your name and email address, if you contact us for support or inquiries
  • Feedback and correspondence — any messages, reviews, or other communications you send to us

1.2 Information Collected Automatically

When you use our Services, certain information may be collected automatically, including:

  • Device information — device type, operating system, unique device identifiers, and mobile network information
  • Usage data — how you interact with our Services, including features used and time spent
  • Log data — IP address, browser type, access times, and referring URLs when you visit our websites
  • Cookies — our website uses cookies placed by third-party analytics services (Google Analytics, Google Tag Manager) to track page views, session duration, and browsing behavior. These cookies help us understand how visitors use our website and improve our Services. You can manage cookie preferences through your browser settings.

1.3 Information Stored Locally on Your Device

Many of our applications store data locally on your device, such as user preferences, progress, and settings. This data is not transmitted to our servers unless explicitly stated within the specific application.

1.4 Information Collected by Third-Party Services

Our Services use the following third-party services that may collect information:

  • Google Analytics and Google Tag Manager — our website uses Google Analytics (with tag ID G-E5Y10DB4S2) and Google Tag Manager to collect anonymized usage data, including pages visited, session duration, IP address, browser type, and device information. This data helps us understand how our website is used and improve our Services. Google may use cookies for this purpose. For more information, see Google's Privacy Policy.
  • EmailJS — when you submit our contact form, your name, email address, and message content are transmitted through EmailJS servers to deliver your message to us. EmailJS processes this data on our behalf and does not use it for any other purpose. For more information, see EmailJS Privacy Policy.
  • Brevo (Sendinblue) — if you subscribe to our newsletter, your email address is collected and stored by Brevo, our email marketing platform. Brevo processes this data to manage our mailing list and deliver newsletters on our behalf. You may unsubscribe at any time using the link provided in each email. For more information, see Brevo's Privacy Policy.
  • Acuity Scheduling — our website contains links to Acuity Scheduling for appointment booking. When you click these links, you are directed to Acuity's platform, which is governed by Acuity's own privacy policy. We do not collect or process any data through Acuity's platform directly.
  • Google Fonts — our website loads fonts from Google's content delivery network. When a page loads, your browser connects to Google's servers, which may collect your IP address. For more information, see Google's Privacy Policy.
  • Advertising partners (e.g., Google AdMob) — in our mobile applications, may collect device identifiers, IP address, and ad interaction data to serve advertisements. Where our applications are designed for or used by children, personalized advertising is disabled in compliance with applicable laws.
  • App store platforms (Apple App Store, Google Play Store) — process transactions for app downloads and in-app purchases under their own privacy policies.

1.6 Information You Provide Through Third-Party Services

When you use third-party services linked from our website:

  • Newsletter signup — if you subscribe to our newsletter via the signup form on our website, your email address is submitted directly to Brevo (our email marketing provider). This is governed by Brevo's privacy policy in addition to ours.
  • Appointment scheduling — if you book an appointment through Acuity Scheduling links on our website, any information you provide is collected by Acuity Scheduling and governed by their privacy policy. We receive appointment details (name, email, scheduled time) through Acuity's platform.

1.5 Third-Party Cross-Site Tracking

Third-party advertising networks (such as Google AdMob) may collect information about your activity across different apps and websites over time for the purpose of serving advertisements. Where our applications are child-directed, cross-context behavioral advertising is disabled. You can opt out of ad tracking through your device settings:

  • iOS: Settings > Privacy & Security > Tracking
  • Android: Settings > Google > Ads

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Respond to your inquiries, comments, and support requests
  • Monitor and analyze usage trends to improve user experience
  • Display advertisements within our free applications
  • Process in-app purchases and transactions
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms
  • Send newsletters and marketing communications to subscribers who have opted in
  • Facilitate appointment scheduling through third-party booking services

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Third-party service providers — with vendors who assist us in operating our Services (e.g., advertising, analytics), subject to contractual obligations to protect your data. Specifically, we use the following third-party processors: Google Analytics and Google Tag Manager (website analytics), EmailJS (contact form delivery), Brevo (newsletter management), and Acuity Scheduling (appointment booking).
  • Legal requirements — when required by law, regulation, legal process, or governmental request
  • Protection of rights — to protect the rights, property, or safety of Douce AI, our users, or the public
  • Business transfers — in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the successor entity

4. Children's Privacy (COPPA Compliance)

We take children's privacy seriously. Some of our applications may be designed for or used by children under the age of 13 (or the applicable age in your jurisdiction). For those applications:

  • We do not knowingly collect personally identifiable information from children
  • Personalized advertising is disabled in compliance with COPPA and other applicable laws
  • Only contextual, age-appropriate advertisements are displayed
  • No user accounts, registration, or social features are provided
  • Any limited data collection by third-party advertising services (such as device identifiers for ad serving) falls under COPPA's "support for internal operations" exception (16 C.F.R. § 312.2)

Parental Rights

Parents and guardians have the right to:

  • Review any information collected from their child
  • Request deletion of their child's personal information
  • Refuse further collection of their child's information

If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the information below and we will take steps to delete such information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods by category:

  • Contact information and correspondence — retained for as long as needed to respond to your inquiry, then deleted within 12 months of last contact
  • Local application data (preferences, progress) — retained on your device until you reset it or uninstall the application
  • Device identifiers and ad interaction data — retained by our advertising partners (e.g., Google AdMob) in accordance with their respective data retention policies
  • Usage and analytics data — retained in anonymized form for up to 24 months for analytics purposes
  • Purchase data — retained by Apple or Google in accordance with their respective privacy policies
  • Newsletter subscription data (email address) — retained by Brevo for as long as you remain subscribed to our mailing list. You may unsubscribe at any time, after which your data will be deleted in accordance with Brevo's data retention policies

7. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information:

  • Right to Know — you have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share it
  • Right to Delete — you have the right to request deletion of your personal information, subject to certain exceptions
  • Right to Correct — you have the right to request correction of inaccurate personal information
  • Right to Opt-Out of Sale or Sharing — you have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising
  • Right to Non-Discrimination — we will not discriminate against you for exercising any of your privacy rights
  • Right to Limit Use of Sensitive Personal Information — you may limit the use of sensitive personal information, if collected, to purposes necessary to provide our Services
  • Right to Appeal — if we deny your privacy request, you have the right to appeal our decision. To submit an appeal, please contact us at the email address below with the subject line "Privacy Request Appeal" and we will respond within 60 days

To exercise any of these rights, please contact us at the email address below. We will verify your identity before processing your request and respond within 45 days as required by law. You may also designate an authorized agent to make a request on your behalf.

Categories of Personal Information Collected

In the preceding 12 months, we may have collected the following categories of personal information as defined by the CCPA:

Category Business Purpose Categories of Third Parties
Identifiers (name, email, IP address, device identifiers) Provide support, serve advertisements, process transactions Advertising partners (Google AdMob), app store platforms (Apple, Google)
Internet or electronic network activity (usage data, ad interactions, browsing history) Monitor usage trends, improve Services, serve and measure advertisements Advertising partners (Google AdMob), analytics providers
Geolocation data (approximate location from IP address) Serve regionally relevant content, comply with local laws Advertising partners (Google AdMob)
Commercial information (purchase history) Process in-app purchases and transactions App store platforms (Apple, Google)
Identifiers (email address) Manage newsletter subscriptions, send marketing communications Email marketing platform (Brevo)

We do not collect sensitive personal information as defined under the CPRA (e.g., Social Security numbers, financial account details, precise geolocation, racial or ethnic origin, or biometric data).

Because we do not sell or share personal information as defined by the CCPA/CPRA, we do not offer a "Do Not Sell or Share My Personal Information" link. If our practices change, we will update this policy and provide the required opt-out mechanism.

8. Your Rights Under Other Jurisdictions

Depending on your location, you may have additional rights regarding your personal information, including the right to access, correction, deletion, data portability, and the right to opt out of certain data processing. To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.

Managing Local Data

For data stored locally on your device by our applications, you can typically:

  • Reset or clear data through the application's settings
  • Delete all local data by uninstalling the application

9. International Data Transfers

Our Services are operated from the United States. If you are accessing our Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to the United States.

10. California "Shine the Light"

Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may request information about whether we have disclosed personal information to any third parties for the third parties' direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes. If you have questions, please contact us at the address below.

11. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals. Our websites do not currently respond to DNT signals. Third-party advertising networks (such as Google AdMob) may collect information about your online activities across apps and websites as described in Section 1.5 above. You can opt out of ad tracking through your device settings.

12. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policies of any third-party services you access.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. For material changes, we will provide notice through a prominent notice within our applications or on our website. Your continued use of our Services after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us at:

Douce AI LLC
1525 Miramonte Ave Suite 3143
Los Altos, CA 94024-9991
Email: Click to reveal