Terms of Service

Effective Date: April 1, 2026  |  Version 1.1 (April 11, 2026)

Welcome to Douce AI LLC ("Douce AI", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our mobile applications, websites, and other digital products and services (collectively, the "Services"). By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By downloading, installing, accessing, or using any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are under the age of 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. If you are under 13, you may not use our Services unless the specific Service is designed to be used without collecting personal information, in which case no parental consent is required for usage. For any Services that collect personal information from children, verified parental consent is required as described in our Privacy Policy.

2. Our Services

Douce AI designs and provides digital products, including mobile applications, web-based tools, and other software services. The specific features, functionality, and content of each product are described within the respective application or product page.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

In addition to our software products, we offer professional consulting services including technology consulting, e-commerce consulting, and market entry advisory services. Professional consulting engagements may be governed by separate agreements. In the absence of a separate agreement, these Terms apply to your use of our website and any interactions with our consulting-related services (such as scheduling appointments or submitting inquiries).

3. User Accounts

Some of our Services may require you to create an account. If so:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to provide accurate, current, and complete information
  • You are responsible for all activity that occurs under your account
  • You agree to notify us immediately of any unauthorized use of your account

Some of our Services may not require an account and can be used anonymously.

4. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use.

You may not:

  • Copy, modify, distribute, sell, lease, or sublicense any part of our Services
  • Reverse-engineer, decompile, or disassemble any of our software
  • Remove, alter, or obscure any proprietary notices in our Services
  • Use our Services for any unlawful purpose or in violation of any applicable laws
  • Use automated systems, bots, or scrapers to extract content from our Services
  • Attempt to gain unauthorized access to our systems, servers, or networks

5. Purchases and Payments

5.1 Mobile Applications

Our mobile applications may be available for free download or for purchase through the Apple App Store, Google Play Store, or other distribution platforms. All purchases and downloads are subject to the terms of the respective platform.

5.2 In-App Purchases

Some of our applications offer optional in-app purchases (such as premium features or ad removal). All in-app purchases are processed by the applicable app store platform and are subject to their terms and refund policies.

  • Purchases are final and non-refundable, except as required by applicable law or the policies of the applicable platform
  • To request a refund, please contact Apple or Google directly through their standard refund process
  • We do not process or store any payment or credit card information

5.3 Subscriptions and Automatic Renewals

Some of our Services may be offered on a subscription basis. In accordance with California's Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600–17606), if applicable:

  • The automatic renewal terms, including the recurring price and billing frequency, will be clearly and conspicuously disclosed before you complete your purchase
  • You must affirmatively consent to the automatic renewal terms before being charged
  • Subscriptions will automatically renew at the then-current price unless you cancel before the end of the current billing period
  • After purchase, you will receive a confirmation that includes the automatic renewal terms, the cancellation policy, and instructions for how to cancel
  • You may cancel your subscription at any time:
    • iOS: Settings > [your name] > Subscriptions > select the subscription > Cancel Subscription
    • Android: Google Play Store > Menu > Subscriptions > select the subscription > Cancel
  • If a free trial or promotional offer converts to a paid subscription, the price after the trial and the date billing begins will be clearly disclosed before you start the trial

For information about how purchase-related data is handled, see our Privacy Policy.

5.4 Third-Party Booking Services

Some of our Services may allow you to schedule appointments or consultations through third-party booking platforms (such as Acuity Scheduling). Your use of those platforms is subject to their own terms and conditions. We are not responsible for the booking platform's practices, and any payments processed through those platforms are governed by their respective terms.

6. Advertisements

Some of our free Services display advertisements provided by third-party advertising networks. Where our applications are designed for or used by children, personalized advertising is disabled and only contextual, age-appropriate advertisements are shown, in compliance with applicable laws including COPPA. For details on data collected by advertising partners, see our Privacy Policy.

Our website also offers a newsletter subscription managed by Brevo (Sendinblue). By subscribing, you consent to receive periodic email communications from us. You may unsubscribe at any time using the link in each email. Newsletter subscriptions are free and do not create any ongoing obligation.

7. Intellectual Property

All content, features, and functionality of our Services — including but not limited to text, graphics, logos, icons, images, audio, video, and software — are the property of Douce AI LLC or its licensors and are protected by international copyright, trademark, patent, and other intellectual property laws.

The Douce AI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Douce AI LLC. You may not use such marks without our prior written permission.

Any third-party trademarks referenced in our Services are the property of their respective owners. Use of such trademarks does not imply affiliation with, endorsement by, or sponsorship from those third parties.

8. User Content

If any of our Services allow you to submit, post, or transmit content ("User Content"):

  • You retain ownership of your User Content
  • You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your User Content as necessary to provide and improve our Services
  • You represent that you have the right to submit such content and that it does not violate any third-party rights or applicable laws
  • We reserve the right to remove any User Content that violates these Terms

9. User Conduct

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our Services in any way that could damage, disable, or impair their functionality
  • Interfere with or disrupt the integrity or performance of our Services
  • Transmit any harmful, offensive, or illegal content through our Services
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Violate the rights of others, including intellectual property and privacy rights

10. Disclaimer of Warranties

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Any warranty that our Services will be uninterrupted, timely, secure, or error-free
  • Any warranty regarding the accuracy, reliability, or completeness of any content provided through our Services

11. Limitation of Liability

To the maximum extent permitted by applicable law, Douce AI LLC and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, our Services, including but not limited to:

  • Loss of data, revenue, profits, or business opportunities
  • Any errors, inaccuracies, or omissions in content
  • Any interruption or cessation of our Services
  • Any unauthorized access to or alteration of your data or transmissions
  • Any conduct or content of any third party on our Services

In no event shall our total aggregate liability to you exceed the greater of (a) the amount you paid to us, if any, in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars (USD $100).

Nothing in these Terms is intended to limit any rights you may have under the California Consumer Legal Remedies Act (Cal. Civ. Code § 1750 et seq.) or other consumer protection statutes that cannot be waived by agreement.

12. Indemnification

You agree to indemnify, defend, and hold harmless Douce AI LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your infringement of any third-party rights.

13. Termination

We reserve the right to terminate or suspend your access to any or all of our Services at any time, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination:

  • Your license to use our Services will immediately cease
  • You must cease all use of our Services and delete any downloaded copies
  • Provisions that by their nature should survive termination will remain in effect, including intellectual property, disclaimers, limitation of liability, and indemnification

You may terminate your use of our Services at any time by uninstalling our applications and ceasing to use our websites and other products.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California.

Before initiating any legal proceedings, you agree to first attempt to resolve the dispute informally by contacting us. We will endeavor to resolve any complaints or disputes within 30 days.

15. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. For material changes, we will provide notice through a prominent notice within our applications or on our website.

Your continued use of our Services after any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our Services.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

18. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and Douce AI LLC regarding your use of our Services and supersede any prior agreements.

19. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Douce AI LLC
1525 Miramonte Ave Suite 3143
Los Altos, CA 94024-9991
Email: Click to reveal